Return & Refund Policy
At VRT Sports, customer satisfaction is our priority. Please read our return and refund guidelines carefully.
1. Return Eligibility
Products are eligible for return only if they are:
- Damaged
- Defective
- Incorrect item delivered
👉 The issue must be reported within 24–48 hours of receiving the product.
2. Condition of Products
To qualify for a return:
- Items must be unused
- Must be in original condition and packaging
- Should include all tags, labels, and accessories
❌ Products showing signs of use or damage after delivery will not be accepted.
3. Return Process
To initiate a return:
- Contact us with your order details
- Provide clear photos/videos of the issue
- Our team will review and guide you with the next steps
4. Refund Process
- Once the returned product is received and verified, the refund will be processed
- Refunds will be issued via the original payment method or as agreed
- Processing time may take 5–7 business days
5. Non-Returnable Items
The following items may not be eligible for return:
- Used or damaged items (after delivery)
- Items without original packaging
- Certain accessories or hygiene-related products
👉 Any exceptions will be clearly communicated at the time of purchase.
6. Policy Updates
VRT Sports reserves the right to update or modify this policy at any time without prior notice.
👉 Continued use of our services implies acceptance of the updated policy.
7. Contact Us
For return or refund assistance, please contact:
- 📞 Phone: 7288073390
- 📧 Email: vrtsports11@gmail.com
- 📲 Instagram: https://www.instagram.com/vrtsports_hyderabad